Returns & Exchanges
Due to the perishable nature of our cold-pressed juices and fresh food, we are unable to accept physical returns once products have left our facility. If your order arrived damaged or incorrect, please contact our support team within 24 hours of delivery for a full refund or replacement.
Return Process
- 1.Document the Issue
Take clear photos of the damaged items, incorrect products, or packaging concerns as soon as your delivery arrives.
- 2.Contact Support
Email our customer care team at [email protected] with your order number and the photos of your items within 24 hours.
- 3.Review Process
Our quality assurance team will review your claim immediately to ensure it meets our freshness and safety standards.
- 4.Resolution
Once approved, we will issue a credit to your original payment method or schedule a complimentary redelivery of your fresh juices.